SCAD Accommodate.
Rearchitecting SCAD’s Counseling and Student Support Services portal for optimal usability, especially for users with disabilities.
This group project’s premise was to find a SCAD website that is in dire need of rearchitecting for efficiency and usability. My team and I chose to rearchitect ‘SCAD Accommodate,’ a SCAD portal used by students with varying disabilities. This project was conducted in my UXDG 360 class [Information architecture] at SCAD.
Team
Myself, Firas, Averie
Tools
Figma
Role
Ideation, Research, Information Architecture, Wireframing, Presentation Design
Duration
10 weeks
The Details.
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SCAD Accommodate is an online portal that supports the SCAD Counseling and Student Support Services Office where the students can request/renew accommodations, book appointments with staff, book testing rooms, renew accommodation letters, and so on.
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The SCAD Accommodate portal is unintuitive for SCAD students, faculty, and staff to use to achieve their goals.
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How might we rearchitect the SCAD Accommodate website to improve usability, especially for people with disabilities?
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Rearchitect the portal
Fundamentally redesign the portal’s structure and functionality for improved user experience.
Improve visual design
User feedback prominently indicated that this aspect must be reworked.
Implement Userway’s services within the portal
Userway’s technologies make content accessible for people with disabilities.
Research.
New Site Map.
Before & After.
Reflection.
This project has been a tremendous opportunity for growth in my development as a designer. This was one of my first user experience design projects at SCAD, and as a newcomer surrounded by experienced peers, I initially found the challenge daunting. However, I embraced the project and thoroughly enjoyed both the process and the final outcome.